Manga Analysis: Integrating Human Intelligence with Automated Routing for Efficient Urban Food Distribution

This book is a practical guide for logistics managers, supervisors, and analysts working in urban food distribution. It introduces the concept of Manga Analysis, a Business Intelligence framework that transforms daily delivery data into clear insights for decision-making. Using real-world case studies, dashboards, and KPIs, the book explains how to: Standardize route territories (R1…R100) for trend analysis and fairness. Monitor deliveries in real time through Oracle, Roadnet, and GreenMile. Measure on-time performance, redeliveries, overtime, and cost per order. Identify chronic late or early routes and rebalance workloads. Use scenario modeling to forecast the impact of routing changes. Build collective intelligence, where planners, drivers, and managers contribute to a continuously improving system. Whether you manage 10 trucks or 100, this guide shows how to turn complex last-mile operations into a repeatable, measurable, and customer-focused process. View Less